Total Number of Visits : Untitled 90414

Physical Address:
Limpopo Department of Economic Development, Environment & Tourism
Evridiki Towers
20 Hans van Rensburg Street
Polokwane
0700

Postal Address:
Limpopo Department of Economic Development, Environment & Tourism
Private Bag X9484
Polokwane
0700

Telephone Number: +27 15 293 8300
Facsimile Number: +27 15 295 4107

Consumer Issues

Consumer Protection - The office is established in terms of Consumer Affairs (Unfair Business Practices) Act of 1996, Act 8 of 1996.

The office receives and investigates complaints of alleged unfair business practices from aggrieved consumers.

The office may, whether a complaint is lodged or not, institute an investigation if there are reasons to belief that unfair business practice exists or may come into existence.

Consumer Affairs Court - The Act also establishes the Court which is presided over by a Chairperson and five other members.

The Court adjudicate on matters presented by the office upon conclusion of the investigation of unfair business practices.

The Court sits at 20 Hans Van Ransburg street in Polokwane.

CONSUMER EDUCATION

The function of this unit is to implement consumer education strategies that will enable consumers to become empowered with essential skills and knowledge to make informed decisions in the market place and to use their resources effectively.

Consumer education also enables consumers to develop the ability to become critical consumers of goods and services, and increase their awareness of their wider role in society. In addition to serving as a pro-active measure of protecting consumers against market abuses, it also serves as a preventive measure in that educated consumers will know how to protect themselves and prevent exploitation in the market place.

Consumer Awareness campaigns in the form of workshops, exhibitions, road shows, radio talk shows, media releases and alerts, outside broadcasts, and the distribution of brochures, booklets and leaflets are amongst some of activities employed by the unit to disseminate information to consumers.

Contacts:

HEAD OFFICE

20 Hans van Rensburg Street, POLOKWANE, 0700
Private Bag 9484, POLOKWANE, 0700
TEL: 015 293 8300
FAX: 015 291 1336

CONSUMER PROTECTION - Tel:015 291 2855    Fax: 015 291 2898

CONSUMER ADVICE - Tel:015 291 2857    Fax: 015 291 2898


DISTRICT OFFICES

CAPRICORN DISTRICT OFFICE - Tel 015 297 3839 Fax: 015 297 7595

MOPANI DISTRICT OFFICE - Tel: 015 812 1169 Fax: 015 812 0604

SEKHUKHUNE DISTRICT OFFICE - Tel: 015 633 5169/04 Fax: 015 633 5153

VHEMBE DISTRICT OFFICE - Tel: 015 962 4724/5/6/7Fax: 015 962 4829

WATERBERG DISTRICT OFFICE - Tel: 014 717 1093 Fax: 014 717 5200